This Privacy Policy explains how aajll collects, uses, stores, discloses, and protects the personal data of every player and visitor who accesses the aajll platform at aajll.vip. Your privacy matters to us — read this document to understand exactly how we handle your information.
All personal data transmitted between your device and aajll is protected with 256-bit SSL encryption — the same security standard used by Philippine commercial banks for online transactions.
aajll complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, which govern the lawful handling of personal data for all Filipino players.
aajll does not sell, rent, or trade your personal information to third-party marketing companies. Your data is shared only with service providers necessary to operate the platform and comply with legal obligations.
aajll collects only the personal data that is necessary for a specific, legitimate purpose — registration, identity verification, payment processing, customer support, and legal compliance. Nothing more.
Filipino players have legal rights over their personal data — including the right to access, correct, object to processing, and request erasure of their information. aajll supports and facilitates the exercise of these rights.
Personal data is not held indefinitely. aajll applies defined retention schedules aligned with legal requirements and operational necessity. Data no longer needed is securely deleted or anonymized.
Summary
This Privacy Policy applies to all personal data processed by aajll in connection with the operation of the aajll online gaming platform at aajll.vip. By registering an account or otherwise using the aajll platform, you acknowledge that you have read and understood this policy. This document is intended to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
aajll ("we", "us", "our", "the Platform") takes its responsibilities regarding the privacy and security of personal data seriously. This Privacy Policy sets out in clear and accessible terms what personal data aajll collects from players and visitors, why it is collected, how it is used, with whom it may be shared, how long it is retained, and what rights individuals have over their personal data.
This policy applies to all users of the aajll platform at aajll.vip — including registered players, visitors who browse the platform without registering, and individuals who contact aajll's support team. It covers data collected through the aajll website, any related mobile browser interface, and through direct communications with aajll staff.
aajll is committed to handling personal data in a manner that is lawful, fair, and transparent. We collect the minimum data necessary to provide a safe, functional, and legally compliant online gaming experience for Filipino players. We do not collect personal data for purposes that are incompatible with those described in this policy without first obtaining your specific consent.
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection law, the data controller responsible for your personal data is aajll, operating the online gaming platform accessible at aajll.vip.
The data controller determines the purposes for which your personal data is collected and processed, and the means by which that processing is carried out. If you have any questions about how aajll handles your personal data, or wish to exercise any of your rights under applicable data protection law, you may contact aajll's designated Data Privacy Officer through the contact details provided in Section 15 of this policy.
aajll collects personal data in several categories, depending on your relationship with the platform. The categories of personal data we collect are described in the table below.
| Category | Data Items Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, photograph (from ID document), government ID number and type | Account registration and KYC verification |
| Contact Data | Email address, Philippine mobile number | Account registration |
| Financial Data | GCash number, PayMaya account details, bank account name and number (BPI, BDO, Metrobank), card type and last four digits (Visa/Mastercard), transaction amounts and dates | Deposit and withdrawal processing |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus claims and usage, responsible gaming tool activations | During platform use |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session timestamps, cookie identifiers | Automatically during platform access |
| Communications Data | Content and metadata of live chat sessions, support emails, and any other communications with aajll staff | When contacting support |
| Compliance Data | Source of funds documentation, enhanced due diligence records, self-exclusion records, AML screening results | Regulatory and compliance processes |
aajll does not collect sensitive personal data (such as health information, religious beliefs, or political opinions) except where strictly required by law — for example, where health-related information is relevant to a responsible gaming self-exclusion request. Such data, where collected, is subject to additional protective measures.
aajll collects personal data through the following mechanisms:
aajll uses the personal data it collects for the following purposes:
Under the Philippine Data Privacy Act of 2012, aajll is required to have a lawful basis for each type of personal data processing it undertakes. The primary legal bases on which aajll relies are:
aajll does not sell, rent, or commercially trade your personal data with third parties. We share personal data only in the circumstances described below, and only to the extent necessary for the stated purpose.
Data Processing Agreements
All third-party service providers that process personal data on behalf of aajll are required to enter into a Data Processing Agreement (DPA) that contractually binds them to process data only in accordance with aajll's instructions and in compliance with applicable Philippine data protection law. aajll does not engage processors who cannot demonstrate adequate data protection standards.
aajll uses cookies and similar tracking technologies to enhance your browsing experience, maintain your login session, gather analytics data, and support fraud prevention. A cookie is a small text file placed on your device by a website server. Cookies do not carry personal data themselves; however, when combined with registration data, they can be used to identify you.
The types of cookies used on the aajll platform are:
You may control the use of non-essential cookies through your browser settings. Most modern browsers allow you to view, manage, and delete cookies stored on your device. Note that disabling cookies may affect the functionality of certain platform features. For specific cookie management instructions, consult the help section of your browser — whether you're using Chrome on Android, Safari on iPhone, or any other browser commonly used by Filipino players.
aajll implements a comprehensive set of technical and organizational security measures designed to protect personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
Despite these measures, no online platform can guarantee complete security against all possible threats. In the event of a personal data breach that poses a risk to your rights and freedoms, aajll will notify affected individuals and the National Privacy Commission in accordance with the notification obligations under the Philippine Data Privacy Act and NPC Circular No. 16-03.
Protect Your Own Account
While aajll secures the platform, you are also responsible for keeping your login credentials secure. Use a strong, unique password for your aajll account. Never share it with anyone. aajll staff will never ask for your password. If you believe your account has been compromised, contact support immediately to have your account secured.
aajll retains personal data for no longer than is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account plus 5 years after closure | Legal obligation (AML/KYC) |
| Transaction and financial records | 10 years from transaction date | AMLA reporting and tax law requirements |
| Gaming history and session data | 5 years from date of session | Regulatory and dispute resolution |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Self-exclusion records | Duration of exclusion plus 5 years | Responsible gaming regulatory requirement |
| Technical/log data | 13 months from collection | Security and fraud detection |
| Marketing consent records | Until consent is withdrawn, then 3 years | Proof of lawful basis for marketing |
At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where anonymization is used rather than deletion, the resulting data no longer constitutes personal data and is not subject to this policy.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by aajll. These rights may be subject to certain legal limitations and exceptions.
Request a copy of the personal data aajll holds about you, along with information about how it is processed. We will respond to verified access requests within 30 days.
Request correction of any inaccurate or incomplete personal data held about you. Some corrections may require you to provide supporting documentation.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent. This right is subject to legal retention obligations.
Object to processing based on legitimate interests or for direct marketing purposes. Marketing objections are honored immediately with no requirement to provide a reason.
Request your personal data in a structured, machine-readable format so that you can transfer it to another service provider, where technically feasible.
Request that processing of your data be temporarily suspended in certain circumstances — for example, while a dispute about accuracy is being resolved.
To exercise any of these rights, contact aajll's Data Privacy Officer by email at [email protected] with the subject line "Data Privacy Rights Request." We will verify your identity before processing your request and will respond within the timeframes required by applicable law. If you are dissatisfied with aajll's response to your request, you have the right to lodge a complaint with the Philippine National Privacy Commission.
The aajll platform is strictly for individuals aged 21 years and above. aajll does not knowingly collect, process, or retain personal data from individuals under the age of 21. Access to and use of the aajll platform by persons under 21 is prohibited under our Terms and Conditions and under PAGCOR regulations governing online gambling in the Philippines.
Age is verified at the point of registration, and additional verification may be requested during the KYC process. Any account found to belong to an individual under the age of 21 will be immediately closed, and all personal data associated with that account will be deleted in accordance with applicable law, except where retention is required for legal reasons relating to the breach of age restriction.
If you become aware that a minor is using or attempting to use the aajll platform, please contact our support team immediately. aajll takes underage gambling prevention seriously and will investigate all credible reports promptly.
As an online gaming platform with international game content providers and technology partners, aajll may transfer personal data to service providers located outside the Philippines. Such transfers are carried out only where the recipient country or organization can demonstrate an adequate level of data protection, or where appropriate contractual safeguards are in place.
Where personal data is transferred internationally, aajll requires that the recipient binds itself contractually to data protection standards equivalent to those applicable under Philippine law. This includes requiring recipients to implement appropriate technical and organizational security measures and to use personal data only for the specified purpose of the transfer.
If you have questions about international transfers of your personal data, you may contact aajll's Data Privacy Officer through the details in Section 15.
aajll may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, we will notify registered players by email to their registered address and/or by displaying a prominent notification on the platform. Minor, non-material changes may be made without individual notification.
The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically to stay informed about how aajll protects your personal data. Continued use of the aajll platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the revised policy. If you disagree with any changes, you should discontinue use of the platform and may contact us to close your account.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by aajll, please contact our Data Privacy Officer through the following channels:
If you are not satisfied with aajll's response to your privacy concern or data rights request, you have the right to lodge a complaint with the Philippines' National Privacy Commission (NPC), the government body responsible for enforcing the Data Privacy Act of 2012. Information about filing a complaint with the NPC is available through official Philippine government channels.
Related Policies
This Privacy Policy should be read alongside the aajll Terms & Conditions and Responsible Gaming Policy, both of which contain additional provisions that are relevant to how aajll handles your information and account. All three documents together form the complete framework governing your relationship with aajll.
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